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Cookie Policy

Last Updated: March 17, 2026

1. Introduction

This Cookie Policy explains how [COMPANY NAME] ("we," "us," or "our") uses cookies and similar tracking technologies on our website. This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until manually deleted
  • First-party cookies: Set by the website you are visiting
  • Third-party cookies: Set by external services embedded on the website

3. Cookies We Use

3.1 Essential Technical Cookies

These cookies are strictly necessary for the operation of our website and cannot be disabled in our systems. They are usually only set in response to actions you take, such as submitting forms or accessing secure areas.

Cookie NamePurposeDurationType
sentrytraceError tracking session identifier used by Sentry to correlate errors across page navigations. Does not contain personally identifiable information.Session (expires when browser closes)Third-party (Sentry)
baggageDistributed tracing metadata used by Sentry to track performance across services. Technical data only, no PII.Session (expires when browser closes)Third-party (Sentry)

3.2 Sentry Error Tracking Cookies

We use Sentry, a third-party error monitoring service, to detect and fix technical issues on our website. Sentry may set the following cookies:

Privacy Protection: Sentry cookies do not contain any personally identifiable information (PII). They contain only technical session identifiers used to correlate error events and performance metrics.

  • sentrytrace: Session cookie that helps correlate errors across page navigations. This allows us to understand the user journey leading to an error.
  • baggage: Session cookie used for distributed tracing to track performance across different parts of our infrastructure.

Legal Basis: These cookies are considered essential technical cookies as they are necessary for maintaining website functionality and security under GDPR Article 6(1)(f) (legitimate interest).

3.3 No Analytics or Marketing Cookies

We currently do not use any analytics cookies (e.g., Google Analytics) or marketing cookies (e.g., advertising pixels). If we introduce such cookies in the future, we will:

  • Update this Cookie Policy
  • Implement a cookie consent banner (if required)
  • Provide opt-out mechanisms
  • Notify users of the changes

4. Cookie Duration and Retention

Cookie TypeDurationDetails
Sentry Session CookiesSession onlyAutomatically deleted when you close your browser. Does not persist across browser sessions.

Note: Error event data collected through Sentry cookies is retained for 90 days, after which it is automatically deleted. See our Privacy Policy for details.

5. Why We Use Cookies

  • Error Detection and Resolution: To identify and fix technical issues that affect user experience
  • Performance Monitoring: To track website performance and optimize load times
  • Security: To detect and prevent malicious activity and abuse
  • Service Reliability: To ensure the website functions correctly across different browsers and devices

6. Third-Party Service Providers

6.1 Sentry (Functional Software, Inc.)

Sentry is our error tracking and performance monitoring provider. Key details:

  • Purpose: Error tracking, performance monitoring, and website reliability
  • Data Processing Agreement: Sentry DPA version 5.1.0 (effective May 29, 2024)
  • Data Location: United States (EU-US Data Privacy Framework certified)
  • Privacy Policy: https://sentry.io/privacy/
  • Cookie Information: https://sentry.io/privacy/#cookies
  • GDPR Compliance: Standard Contractual Clauses (SCCs) Module 2 for EU data transfers

7. How to Control and Delete Cookies

7.1 Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies stored on your device
  • Block all cookies
  • Block third-party cookies only
  • Clear all cookies when you close your browser
  • Receive a notification before a cookie is stored

Browser-specific instructions:

7.2 Impact of Blocking Cookies

Warning: If you block or delete Sentry cookies, our ability to detect and fix errors may be limited. This could result in:

  • Undetected bugs affecting your user experience
  • Slower response times to technical issues
  • Reduced website reliability and performance

However, you retain full control over cookie settings, and the website will continue to function even with cookies disabled.

8. GDPR and Cookie Consent

8.1 Legal Basis for Cookie Use

Under GDPR Article 6(1)(f), we process Sentry cookie data based on our legitimate interestin maintaining a secure, reliable, and high-performing website. Our assessment demonstrates that:

  • Error tracking is necessary for website security and functionality
  • Sentry cookies contain no personally identifiable information (PII)
  • Session-only duration minimizes privacy impact
  • Benefits to users (reliable service) outweigh minimal privacy intrusion
  • Users reasonably expect websites to monitor and fix technical issues

8.2 Cookie Consent Requirements

Under the EU ePrivacy Directive and GDPR:

  • Essential technical cookies (like Sentry session cookies) do not require explicit user consent as they are necessary for the functioning of the website
  • Analytics and marketing cookies require explicit opt-in consent before placement (we currently do not use such cookies)

8.3 Your GDPR Rights

You have the right to:

  • Access data collected through cookies
  • Request deletion of your data
  • Object to cookie-based processing
  • Lodge a complaint with your data protection authority

To exercise these rights, see our Privacy Policy for contact information.

9. Do Not Track (DNT) Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. At this time, there is no industry standard for how websites should respond to DNT signals. We currently do not respond to DNT signals, but we minimize tracking by:

  • Only using essential technical cookies
  • Not using analytics or marketing cookies
  • Hashing IP addresses to prevent user identification
  • Using session-only cookies that expire when you close your browser

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Cookies we use
  • Legal requirements
  • Third-party service providers
  • Cookie technologies

When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice.

11. Contact Information

If you have questions about our use of cookies, please contact us:

  • Email: [PRIVACY@YOURCOMPANY.COM]
  • Data Protection Officer: [DPO@YOURCOMPANY.COM]
  • Address: [YOUR COMPANY ADDRESS]